Terms of service

Welcome to Handicraft Home. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General

Handicraft Home operates this website to provide customers with home furnishing and handicraft products, including bedsheets, bedcovers, comforters, dohars, towels, table mats, rugs, and other home décor products.

By using our website, you confirm that you are legally capable of entering into a purchase agreement.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, and other information displayed on our website are accurate.

However, actual product colours may vary slightly depending on your device screen, lighting, photography, or manufacturing variations.

We reserve the right to correct errors, update product information, or change product availability without prior notice.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors or incorrect product information. If an order has been placed at an incorrect price due to a technical or pricing error, we may contact the customer regarding the order before processing it.

Any applicable taxes, shipping charges, or other charges will be displayed during the checkout process where applicable.

4. Orders

When you place an order on our website, you agree to provide accurate and complete information, including your name, shipping address, email address, and contact details.

We reserve the right to accept, cancel, or refuse an order at our discretion, including in cases of:

Product unavailability.
Incorrect pricing or product information.
Incorrect or incomplete customer information.
Suspected fraudulent activity.
Delivery limitations.
Other circumstances that prevent us from fulfilling the order.

If we cancel a prepaid order, the eligible amount will be refunded to the original payment method.

5. Payments

We accept the payment methods made available at checkout.

You agree to provide valid and accurate payment information when placing an order.

Payment processing may be handled by third-party payment providers. Handicraft Home does not store sensitive payment information such as complete card details on its own servers.

6. Shipping and Delivery

Orders are shipped to the address provided by the customer during checkout.

Delivery times may vary depending on the destination, courier service, weather conditions, holidays, or other circumstances beyond our control.

Customers are responsible for providing an accurate and complete delivery address and contact information.

For detailed information about shipping, please refer to our Shipping Policy.

7. Returns and Refunds

Returns and refunds are subject to the conditions described in our Return and Refund Policy.

Customers should review the Return and Refund Policy before placing an order.

8. Order Cancellation

Orders may be cancelled before dispatch, subject to our Cancellation Policy and order status.

Once an order has been shipped, cancellation may not be possible.

9. Website Usage

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to the website or its systems.
Copy, reproduce, or distribute website content without permission.
Upload harmful, malicious, or unauthorized content.
Interfere with the operation or security of the website.
Use automated systems to collect website content without permission.

10. Intellectual Property

All content available on this website, including product images, photographs, logos, graphics, text, designs, and other materials, is owned by or licensed to Handicraft Home unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, and other technology providers.

These services may have their own terms and privacy policies. Handicraft Home is not responsible for the policies or practices of third-party service providers.

12. Limitation of Liability

Handicraft Home will make reasonable efforts to maintain the website and provide accurate information.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely free from technical issues.

To the extent permitted by applicable law, Handicraft Home will not be responsible for losses arising from circumstances beyond our reasonable control.